AKASIX.COM always aims to provide first class services and the highest quality products.

this FAQs page should address any common questions you have.

What is your shipping policy?

We aim to make the shipping as quick and easy as possible. We make an initial handling charge of 30euros plus 5euros for each individual item.

DOMESTIC SHIPPING…

All domestic shipping within Czech Republic will be sent by DPD courier.

INTERNATIONAL SHIPPING…

You can chose between Czech International registered mail or DHL express. unfortunately we cannot pay the tax and import duties you may incur.

How do I order wholesale?

Wholesale / Press inquiries should be addressed to:

C53 / Matthew Haughton for all U.K. and Europe buyers

MORE RIDE /Takuya Fujino for Japan / Asia

CAN I EDIT MY CUSTOMER INFORMATION?

Yes customers can edit their saved shipping addresses and payment information.

HOW CAN I CHANGE MY EMAIL ADDRESS OR PASSWORD?

Customers can only reset their password when they try to log into their account before checkout. The option to reset their password doesn't appear on the checkout page.

Customers needing to update their email address should create a new account. Customers can use the Forgot password? link in the SIGN IN window to reset their password.

It is NOT possible for AKA SIX to change a customer’s email address or password on their behalf.

CAN CUSTOMERS SAVE PAYPAL AS A PAYMENT METHOD?

No. Customers can only save credit card information and billing addresses.

CAN CUSTOMERS CHECK OUT WITHOUT AN ACCOUNT?

Yes, logging into an account at checkout is optional. Customers without accounts can check out as a guest.

WILL ORDERS APPEAR IN MY ACCOUNT IF LOGGED OUT DURING PURCHASES?

All orders placed with the same email address will appear in their Customer profile in the Customers panel. However, when a customer views their own account, orders placed while logged out won’t be included. Orders placed before creating their account won’t be included.

WEBSITE RELATED QUESTIONS…

for questions related to this website & functionality email webmaster@cory.uk.